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Saja Al Madinah Hotel Medina, Medina

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From119US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

King Faisal Road - 1St Ring Road, Medina, Saudi Arabia, 42311

Saja Al Madinah is a four-star hotel known for its proximity to the Prophet's Mosque, just a five-minute walk from the entrance near the ladies' section. This hotel features 544 rooms designed for both comfort and accessibility, catering to a variety of guests including families and individuals. The establishment prides itself on offering excellent hospitality and a selection of dining options.

Location

Situated in the heart of Madinah, Saja Al Madinah is conveniently located just a 20-minute drive from Prince Mohammad bin Abdulaziz International Airport. The hotel’s strategic position allows easy access to local landmarks, with several attractions like museums and commercial centers within a short distance. This accessibility is enhanced by the hotel’s design, tailored for guests seeking both spiritual and cultural experiences.

Rooms

Each of the 544 rooms at Saja Al Madinah is equipped with modern amenities, including flat-screen TVs, air conditioning, and free Wi-Fi. Certain rooms are designed to comfortably accommodate up to five guests, featuring a mix of beds for varying group sizes. Additionally, the hotel has eight specially designed rooms to ensure accessibility for guests with disabilities, including features like low-placed safe boxes and handrails.

Eat & Drink

Saja Al Madinah boasts four restaurants that serve a diverse, round-the-clock buffet, specializing in halal Asian cuisine. Guests can expect freshly prepared meals that cater to a range of tastes, making dining a key highlight of their stay. This focus on culinary quality complements the hotel’s commitment to offering a satisfying experience for those seeking comfort after a day of worship.

Leisure & Business

The hotel provides a range of facilities tailored to both leisure and business travelers. Guests can benefit from concierge services, luggage storage, and a dedicated tour desk to help explore the city. Additionally, the 24-hour room service, dry cleaning options, and spacious lounges ensure a convenient stay regardless of the purpose of the visit.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Triple Room
Max:
3 persons
28 m² 
Bed options:
3 Single beds
Mountain view
Shower
Bathtub
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Standard Quadruple Room
Max:
4 persons
31 m² 
Bed options:
4 Single beds
Mountain view
Shower
Bathtub
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Family Room
Max:
5 persons
35 m² 
Bed options:
1 Single bed
Mountain view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Medina 1.2 mi
Airports
Prince Mohammad bin Abdulaziz International (MED) 9.8 mi
Train
Hejaj Al Bar Train Station 3.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service

Dining

  • Restaurant

Children

  • Cribs

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

King Faisal Road - 1St Ring Road, Medina, Saudi Arabia, 42311
Map view
King Faisal Road - 1St Ring Road, Medina, Saudi Arabia, 42311
Nearby
The Beautiful Names of Allah Exhibition
1900 ft
Ohod Mosque
600 ft
Al Haq Mosque
800 ft
Bin Dawood
900 ft
Al-Saqifat Market
1200 ft
Restaurants
Arabesque Restaurant
1900 ft
King Fahad Road

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
great amenities
friendly staff
queue issues
room size
7.0/10
Very good
Rooms
6.9
Location
8.2
Service
7.7
Dining
5.5
Guest reviews
7.0/10
based on 17 review
7.6
7.6/10based on 8565 review
Margaret
United States of America, March  2024
7.6/10

Staying at this hotel was a mixed experience. On the bright side, the rooms were spacious and well-equipped with all the essentials, and the executive suite upgrade was fantastic. However, the service fell short at times despite the friendly and helpful staff, and the dining options could use some improvement with limited variety.

Rooms
9.0
The rooms, including the two bedrooms, sitting room, and small corner room, were as depicted in the pictures and opened into a spacious passage. The presence of an ironing board, free tea and coffee, and water bottles added convenience. The upgrade to the executive suite was truly impressive.
Service
7.0
The staff was well-trained and generally very helpful, creating a welcoming atmosphere. However, there were instances where concerns were not addressed promptly, notably for a full 48 hours. Room service was efficient.
Location
8.0
The hotel's proximity to the Haram entrance made it ideal for families, offering convenience for accessing the haram area. Additionally, being close to gates 15, shops, and supermarkets proved advantageous, especially for travelers with children.
Dining
6.0
While the breakfast and dinner buffets were available, I found the variety to be lacking, particularly during breakfast time. More diverse options would have enhanced the dining experience.
Facilities
8.0
The hotel facilities were adequate, providing the necessary amenities for a comfortable stay.
Harold
United States of America, March  2024
6.8/10

The hotel is conveniently close to Madinah Masjid, especially gate 15 women's section, making it easy to reach the Haram. The rooms, although small, were surprisingly well-equipped with amenities like tea facilities, built-in iron board, and a safe, making it suitable for 4 adults with ample luggage space. However, a leak in the ceiling due to high temperatures outside was a downside.

Rooms
7.0
The rooms were small but had all the necessary amenities and were big enough for 4 adults with luggage space.
Service
7.0
The service was good, polite, and cooperative, although there were some mishaps with luggage handling that led to damages. A staff member's morning assistance was appreciated.
Location
8.0
The hotel's location is very close to Madinah Masjid, especially gate 15 women's section, and felt even closer than it seemed. Despite some queue issues at the eggs station, the proximity to the Haram gate 15 for ladies was a highlight.
Dining
6.0
The dining experience needs improvement, but overall was above average in quality. Avoid the waste by opting out of some options.
Facilities
6.0
The hotel facilities need some improvement for better guest experience.
great amenities
queue issues
Norman
United Kingdom, March  2024
8.0/10

The hotel is located very near to Masjid, especially convenient for women's entry gate # 15 and provides good food choices for Pakistani families. It offers a comfortable stay for visitors to Masjid e Nabavi, with a great location in terms of both convenience and value for money.

Rooms
8.0
The triple rooms were spacious and well-equipped with all essentials.
Service
7.0
The staff at reception were hospitable, accommodating, and cooperative, although there was an incident where two suitcases got damaged during luggage handling.
Location
9.0
The hotel's location near gate 15 and the lady gate of Masjid Nabvi is very convenient for visitors, offering a near-perfect place to stay for those seeking comfort and proximity to the mosque.
Dining
8.0
The dining experience was good with varied and delicious options, providing a satisfying meal experience overall.
Facilities
8.0
The hotel has good facilities overall, ensuring a pleasant stay for guests.
Convenient location
Luggage mishandling
Andrew
United Kingdom, February  2024
6.6/10

The hotel offers spacious and clean rooms with great facilities but is a bit far from Haram. The service is welcoming and cooperative, although there were issues with prior requests. The location is convenient with shops nearby, but not extremely close to Haram. The dining options need improvement. Overall, a comfortable stay with a decent value for money.

Rooms
8.0
My room was clean and spacious with an amazing city view.
Service
7.0
The staff was cooperative and welcoming.
Location
7.0
The hotel is in a convenient location with shops and supermarkets nearby, but not very close to Haram.
Dining
5.0
The dining experience was below expectations and needs enhancement.
Facilities
6.0
The hotel offers facilities that meet the standard but could be improved for an elevated experience.
Claire
United Kingdom, December  2023
8.2/10

The hotel offers spacious and beautifully designed rooms, although cleanliness could be improved. The service is extremely professional, cooperative, and friendly. The location is excellent, just a short walk from Prophets Masjid. The dining experience is mostly good with a variety of food options. Overall, great value for the price paid.

Rooms
8.0
The rooms are very clean and spacious with all the required amenities.
Service
9.0
The staff is extremely well-trained, nice, and cooperative, making the stay very comfortable.
Location
9.0
The hotel's proximity to Prophets Masjid and the Haram is perfect for travelers.
Dining
7.0
The dining experience offers a good variety, especially the Fool and omelet.
Facilities
8.0
The facilities provided are up to standard, enhancing the overall guest experience.
Samuel
United States of America, November  2023
6.8/10

The hotel is conveniently located near gate 15 with a variety of shops and supermarkets nearby, perfect when traveling with a child. However, there were long queues at the eggs station during breakfast, and the overall hotel services and quality fell short of expectations.

Rooms
7.0
The room was spacious with tea facilities, iron board, and plenty of luggage space. However, the bathroom was extremely outdated with mold and a dirty toilet.
Service
6.0
The service was good overall, but I had to pay an extra night at weekend rates and was asked to bring my car from parking as the staff member was unavailable.
Location
8.0
The hotel is within a 5-minute walk to Masjid Nabawi and close to shopping markets. Despite feeling a bit messy with long queues, it was conveniently close to the Haram.
Dining
7.0
The dining experience was just okay but suitable for children, and they served a special meal on the day of Eid.
Facilities
6.0
While there were some shortcomings in service quality, the view from the hotel was nice.
Great location
Outdated bathroom
Reginald
United Kingdom, November  2023
5.0/10

The hotel's location was good, only a short walk away, but it felt a bit odd. The rooms were not prepared and had a terrible odor, and the cleanliness was not up to par. However, the service was very cooperative and polite, making it the only good aspect of this hotel.

Rooms
5.0
The rooms were not prepared and had a terrible odor. Cleaning was not regular, and room cleaning was only asked about the day before check out.
Service
8.0
The service was very cooperative and polite, and the staff were very courteous in handling things.
Location
6.0
The hotel's location was good, around a 4-minute walk, but felt a bit odd.
Dining
5.0
The dining experience was not good at all, and it was recommended to opt for the breakfast option.
Facilities
5.0
The facilities need improvement, especially in housekeeping before guests' arrival.
Mary
United States of America, November  2023
6.8/10

The hotel is conveniently located near Masjid-e-Nabvi, making it perfect for those wanting easy access to the mosque. The rooms were a bit small and cold, but overall, the service was fantastic with friendly and accommodating staff. The restaurant had limited options and poor quality food, but the proximity to the mosque was a major plus. The facilities were decent, contributing to a satisfactory stay.

Rooms
7.0
The rooms were a little too small and it was very cold.
Service
9.0
The staff were warm and welcoming, aware of needs to maintain a pleasant ambiance.
Location
8.0
The hotel is about a 5-minute walk from Masjid-e-Nabvi, which is very convenient.
Dining
5.0
The dining experience was subpar with poor quality and limited options.
Facilities
6.0
The facilities were satisfactory, catering to basic needs.
convenient location
small rooms
Gerald
United Kingdom, September  2023
6.8/10

The hotel is quite far from Haram and the rooms are a bit dirty and crowded, but the attached baths are a plus. The service was very courteous and cooperative, making my stay comfortable. The location is excellent, just a minute walk to gate 15 of Haram. The dining options were below normal, mainly offering rice and Indian chicken dishes. The facilities were decent.

Rooms
6.0
The rooms, especially those facing the main street, were a bit dirty and crowded. The distance from Haram was a little inconvenient, but having an attached bathroom was a good feature.
Service
8.0
The staff was very courteous and cooperative, ensuring a comfortable stay. The room service was also polite and efficient.
Location
9.0
The hotel's location was great, just a minute walk to gate 15 of Haram, making it very convenient for visitors. It deserves 5 stars for this proximity.
Dining
5.0
Dining options were below normal, mainly offering rice and Indian chicken dishes.
Facilities
7.0
Callum
United Kingdom, August  2023
7.0/10

The hotel offers a good location and spacious rooms, but there are issues with cleanliness and room maintenance. The service is a mix of very nice and helpful staff, along with some unfriendly and non-responsive members. The location is convenient for access to the mosque entrances, though not all staff are well-informed about it. The dining options vary in quality, and the facilities provided are satisfactory but could be improved.

Rooms
6.0
The rooms were spacious but had a damp and musty smell that was supposed to improve with air conditioning. However, cleanliness and regular room maintenance were lacking, with cleaning inquiries happening only close to check-out.
Service
7.0
The service had a mix of very nice and helpful employees, especially at the reception with staff like Abdul Wahid and Reem, but some members were unfriendly and non-responsive for an extended period like 48 hours.
Location
8.0
The hotel is conveniently located within walking distance of the main entrances to the mosque, making it suitable for both male and female visitors. However, there were inconsistencies in staff knowledge regarding specific areas.
Dining
7.0
The dining experience had both positives and negatives, with some dishes being great while others lacked quality. The value for money concerning the food offered was not consistent.
Facilities
7.0
The facilities provided were adequate but could be enhanced for a better overall guest experience.
Elaine
United Kingdom, July  2023
8.2/10

I had a great stay at the hotel, with clean and comfortable rooms and friendly staff. The location was ideal, near the haram and easy for Salah, but the dining options could be improved. The proximity to important locations and free car parking were definite perks.

Rooms
9.0
The rooms were big, clean, and comfortable, providing a spacious and inviting atmosphere.
Service
8.0
The service was decent and the staff were friendly and very helpful.
Location
10.0
The hotel is located close to the haram, making it convenient for prayers, and near gate 15, providing easy access. It's a short walk from important sites like Masjid al Nabawi.
Dining
6.0
The dining options were average, with room for improvement in variety and value for money.
Facilities
8.0
The hotel offered free car parking, which was a great convenience for guests.
Iain
United Kingdom, July  2023
7.0/10

The hotel is near Haram with nice big rooms, good check-in staff, and close to Gate 15. Rooms are much larger than usual and well-equipped, though some amenities were unknown to us. The service, while nice, resulted in an extra night being charged at weekend rates despite showing messages. The location is rated highly for being close to Haram but with some issues like long queues at the egg station. The dining experience was below standard and overpriced, with limited options, but there were delicious snacks available. Overall, the hotel deserves 5 stars but with a mix of positive and negative aspects present.

Rooms
8.0
The rooms were much larger than usual, well-equipped with tea facilities, built-in iron board, safe, but some amenities were unknown to us.
Service
7.0
Although the service was helpful and friendly, an extra night was charged at weekend rates despite showing messages.
Location
8.0
The hotel's location is great, near Haram, with convenient access to Gate 15, shops, and supermarkets, though a bit messy at times with long queues at the egg station.
Dining
5.0
The dining experience was below standard and expensive, but there were some delicious snacks available.
Facilities
David
United Kingdom, June  2023
7.8/10

The hotel is conveniently located near Masjid ul Nabwi and offers a quick walk to the Haram. The rooms are nice and clean, although there was a bit of a damp smell initially that improved once the air conditioning was on. The staff, especially Abdul Wahid & Reem at reception, were very courteous and friendly, making the service standout. The dining experience was a mix of nice and disappointing moments, but overall, the hotel's proximity to the mosque and its number of lifts are definite advantages.

Rooms
8.0
The rooms were really nice and clean once the air conditioning was on.
Service
9.0
The staff, especially Abdul Wahid & Reem, were very friendly and helpful.
Location
9.0
The hotel's location is excellent, very near to Masjid with quick access to the Haram.
Dining
6.0
The dining experience had its ups and downs but was okay overall.
Facilities
7.0
The hotel offers a good number of lifts and is close to the mosque.
William
United Kingdom, June  2023
5.8/10

Despite some issues with the cleanliness and waiting time initially, the hotel managed to provide a supportive service and an excellent location near the haram. However, the dining experience fell below expectations.

Rooms
5.0
Upon arrival, I found the room tidied but not changed with fresh sheets after a wait outside. Unfortunately, it was extremely dirty.
Service
8.0
The staff, despite their workload, was quick, responsive, and supportive, particularly at the reception and near the haram.
Location
7.0
The hotel's location near the haram and the friendly staff were excellent features. However, cleanliness wasn't up to par for a 5-star rating.
Dining
5.0
The dining experience was below normal for my expectations, although the pan-roasted beef tenderloin was a standout dish.
Facilities
5.0
The facilities were below average in meeting expectations.
Jon
United States of America, May  2023
7.0/10

Although the rooms were okay, the bathroom was extremely old and outdated with mold, a cracked black bath, dirty toilet, and a non-functioning fan. On the bright side, the executive suites were acceptable. The service was friendly and accommodating, but I had to fetch my car from the parking area. The location was near Gate 15 and Haram, just a short walk to the Prophets Masjid, receiving a solid 5-star rating. The dining experience, particularly on Eid day, was below expectations due to limited variety. The hotel's proximity to key locations and the friendliness of the staff were standout positives, yet the aging bathroom facilities and subpar dining were notable drawbacks.

Rooms
6.0
The rooms were okay, but the attached bathroom was extremely old and outdated with several issues.
Service
8.0
The staff were friendly, though I had to retrieve my car from the parking area myself.
Location
9.0
The hotel's location near Haram and Gate 15 was perfect, just a short walk to the Prophets Masjid.
Dining
5.0
The dining experience, especially on Eid day, was below expectations with limited variety.
Facilities
7.0
The hotel had adequate facilities.
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Rooms and Guests2 Guest, 1 Room